AI in banking: how a bank uses AI under the rules it answers to / Doing the work
Running an AI pilot inside a bank: scope, tests, records and sign-off
An AI pilot is a limited trial of an AI system on real work, with set limits, before the bank decides whether to use it more widely. The revised US model risk guidance of 17 April 2026 says validation generally happens before a model's first use, and that testing should match the model's complexity and materiality. Generative AI is outside that guidance, so for a chatbot or writing tool the bank sets its own tests, and NIST's voluntary framework and its generative AI profile can help. This page sets out the steps, the measures banks report using, and the records to keep, as of 26 October 2026.
Published October 26, 2026. Editorial.
Key takeaways
- The 2026 model risk guidance says validation generally occurs before a model's first use. If an urgent need forces earlier use, it gives limits on use and closer monitoring as example controls.
- Rate each use before the pilot starts. The FSB's 2026 sound practices begin with a materiality and risk assessment at inception, and the 2026 guidance says purpose and exposure set materiality.
- In the 2024 UK survey, 88% of firms using AI monitored accuracy, precision, recall and sensitivity, and 84% had an accountable person for their AI framework.
- NIST's Generative AI Profile of 26 July 2024 lists 12 risks, including confabulation, which it defines as confidently stated but false content.
- Reveneau's view: write the pass and fail criteria and the eval cases before the pilot starts, so the result decides the next step.
The US Treasury wrote in December 2024 that it "recommends that financial firms prioritize their review of AI use cases for compliance with existing laws and regulations before deployment" and "that they periodically reevaluate compliance as needed" [12]. A pilot is the first time that review is tried on real work. An AI pilot is a limited trial of an AI system on real tasks, with set limits on its use, run before the bank decides whether to use it more widely.
This page sets out how to run one in a bank, as of 26 October 2026, using the documents supervisors have published. It is part of the guide on AI in banking. Most of these documents are guidance or voluntary frameworks. A bank should confirm with its own examiners and counsel what they expect for the use it plans.
Step 1: rate the use before anything else
Start by deciding how much harm a failure could cause. The Financial Stability Board's (FSB) sound practices of 15 October 2026 begin the AI lifecycle with "effective and systematic assessment of the materiality and risks associated with AI use cases at inception and thereafter" [7]. The revised US model risk guidance of 17 April 2026 says "Model purpose, together with model exposure, determines model materiality" [1]. Materiality means how much harm a failure could cause, to customers or to the bank.
Fed Vice Chair for Supervision Michelle W. Bowman said on 7 July 2026, giving her own views, that "actual use and materiality will help inform the type and intensity of the governance and controls that should be applied for the specific AI deployment" [8]. Canada's Guideline E-23, which takes effect on 1 May 2027, says "Institutions should deploy models only when they meaningfully contribute to decision-making, risk assessment or business purposes and deliver reliable outcomes consistent with their intended use" [9].
A tool that drafts internal meeting notes and a model that sets credit limits are both AI, and they need different pilots.
Step 2: decide which rules cover the pilot
The 2026 model risk guidance covers "traditional statistical and quantitative models and non-generative, non-agentic AI models" [1]. Generative AI and agentic AI are "not within the scope of this guidance" [1]. Generative AI writes text, images or code. Agentic AI takes actions on its own, such as calling other software. For tools outside the guidance, "a banking organization's risk management and governance practices should guide the determination of appropriate governance and controls" [1].
So a pilot of a fraud scoring model follows the model risk guidance, and a pilot of a chatbot follows the bank's own written rules. The use itself brings other rules: lending law for credit, consumer protection law for customer service, privacy rules for customer data. The pages on credit decisions, customer service and customer data cover those.
For anti-money laundering pilots, US agencies said in a joint statement of 3 December 2018 that "Pilot programs undertaken by banks, in conjunction with existing BSA/AML processes, are an important means of testing and validating the effectiveness of innovative approaches" [10]. BSA/AML means Bank Secrecy Act and anti-money laundering. The statement adds that such pilots "should not subject banks to supervisory criticism even if the pilot programs ultimately prove unsuccessful" [10]. The page AI for fraud and financial crime covers it.
Step 3: test before use
The 2026 guidance says "Validation generally occurs prior to a model's first use" [1]. Validation checks whether a model performs as expected, including its reliability and limits [1]. The guidance accepts that "certain circumstances (e.g., an urgent business need) may necessitate using the model before validation is completed" [1], and gives examples of controls for that case: "placing limits on model use or more closely monitoring its performance" [1]. A pilot with a small group of users and close review is one such limit.
On testing, the guidance says "Testing may include a range of activities, from out-of-sample and out-of-time testing" through checks on data [1]. An out-of-sample test uses data the model did not learn from. An out-of-time test uses data from a later period than the data the model learned from. It also says "The rigor of effective testing is commensurate with model complexity and materiality" [1]. And it warns: "Using a model beyond its intended purpose introduces additional uncertainty and risk" [1]. Write the pilot's purpose down, and keep the pilot to it.
Step 4: measure the results
Two measures from the 2026 guidance apply to any pilot. "Outcomes analysis compares model outputs to corresponding real-world outcomes to assess model performance relative to model objectives and business use" [1]. And "Ongoing model monitoring involves an evaluation of the extent to which a model is performing as expected" [1], as conditions change.
The Bank of England and Financial Conduct Authority survey of 2024 shows what firms measure. The most common monitoring metrics were "accuracy, precision, recall and sensitivity (reported by 88% of firms using AI)" [6]. Accuracy is the share of all answers that are right. Precision is the share of the cases the model flagged that were truly positive. Recall, which the survey lists with sensitivity, is the share of the truly positive cases that the model found. 81% of firms using AI applied an explainability method, a way to show which inputs drove an output, and "Feature importance (72%) and Shapley additive explanations (64%) are the most popular explainability approaches" [6].
| Pilot stage | What to record | Source |
|---|---|---|
| Rating | Purpose, exposure, materiality and the rules that apply | 2026 guidance [1]; FSB [7] |
| Before use | Test results on data the model did not learn from, and on a later period | 2026 guidance [1] |
| Limits | Users, tasks and volumes allowed during the pilot | 2026 guidance [1] |
| Results | Outcomes compared with real results; accuracy, precision and recall | 2026 guidance [1]; UK survey [6] |
| Explanations | The method used and checks that it matches the model | UK survey [6] |
| Sign-off | The accountable person's decision and the evidence it rests on | UK survey [6] |
| After the pilot | The monitoring plan for wider use | 2026 guidance [1] |
Generative AI: what to test
For a generative AI pilot, the National Institute of Standards and Technology (NIST) publishes two voluntary documents. The AI Risk Management Framework (AI RMF 1.0) was released on 26 January 2023 and is "intended for voluntary use" [3]. Its core has four functions, Govern, Map, Measure and Manage, and "GOVERN applies to all stages of organizations' AI risk management processes and procedures" [4]. NIST's page says the framework "is being revised as part of the White House AI Action Plan" [3].
The second document is NIST AI 600-1, the Generative AI Profile. NIST's page says: "On July 26, 2024, NIST released NIST-AI-600-1, Artificial Intelligence Risk Management Framework: Generative Artificial Intelligence Profile" [3]. It numbers 12 risks, from confabulation to value chain and component integration [5]. It defines confabulation as "The production of confidently stated but erroneous or false content" [5]. Reveneau's view is that a pilot of a tool that writes answers should build test cases for this risk first.
In the Treasury's 2023 interviews, many financial institution representatives said they believe their existing practices align with aspects of the NIST framework, and "many also noted that it is challenging to establish practical and enterprise-wide policies and controls for emerging technologies like Generative AI" [11]. A pilot is the place to write those controls for one use, before the bank writes them for all uses.
Step 5: people, records and change
In the 2024 UK survey, "84% of firms reported having an accountable person for their AI framework" [6]. Name one for the pilot. The 2026 guidance says "internal audit's role is generally to evaluate whether the model risk management practices are rigorous and effective" [1], so internal audit checks whether the process works. It also says "Adequate documentation helps to support effective model risk management" [1].
Change needs its own record. The UK survey found that "Change management practices were cited by 87% of respondents with 71% being not AI-specific and 16% being AI-specific" [6]. For an AI system, a change of model version, instructions or data source is a change, and should mean running the tests again.
The Office of the Comptroller of the Currency (OCC) rescinded (withdrew) its examiners' booklet on model risk, the "'Model Risk Management' booklet of the Comptroller's Handbook" [2], on 17 April 2026, and the bulletin names no replacement. A bank's own records are the evidence it can show, and a bank should ask its examiners what they expect to see.
Set the pass criteria first
Reveneau's view is that a pilot should have its pass and fail criteria in writing before it starts. For a generative AI tool, those criteria are an eval: a written, repeatable set of test cases with the correct result for each, run on the system before the pilot, during it and after every change. Decide in advance what score lets the pilot widen, what score stops it, and who signs. A pilot run this way ends with a decision and the evidence behind it. The guide on LLM evals explains the method, how many test cases an LLM eval needs covers the size of the set, and using evals to decide a release covers the decision.
Where Reveneau fits
Reveneau is an AI software development consultancy with offices in San Francisco and Vancouver. Reveneau says AI writes all of its code and every change must pass an eval suite written from the specification, the written description of what the software must do. Reveneau says Jev, TypeSafe AI's decision model, grades that suite, and that the suite runs ten times faster than it did with its previous grader. It says it uses AI instead of hiring more engineers and puts that saving into clients' prices, and that it takes responsibility for the whole project through production and after release. To discuss a pilot, see Reveneau's services or contact Reveneau.
Common questions
Must a bank validate an AI model before the pilot starts?
A bank should generally validate a model before its first use, according to the revised US model risk guidance of 17 April 2026. The guidance accepts that an urgent business need may require use before validation is complete, and gives placing limits on model use or more closely monitoring its performance as example controls for that case. A limited pilot is one such limit.
What is out-of-time testing for a bank model?
Out-of-time testing checks a model on data from a later period than the data it learned from, to see whether it still works as conditions change. The revised US model risk guidance of 17 April 2026 names out-of-sample and out-of-time testing among the testing activities a bank may use, and says testing rigour should match model complexity and materiality.
What is outcomes analysis in model risk management?
Outcomes analysis compares a model's outputs with the real results that followed, to judge how the model performs against its objectives and its business use. The revised US model risk guidance of 17 April 2026 names it, together with ongoing monitoring, which checks whether the model keeps performing as expected as conditions change. Both apply to an AI pilot.
Which metrics do financial firms use to monitor AI?
Accuracy, precision, recall and sensitivity were the most common metrics for monitoring AI, reported by 88% of firms using AI in the Bank of England and FCA survey published on 21 November 2024. Accuracy is the share of all answers that are right. Precision is the share of flagged cases that were truly positive, and recall is the share of positive cases the model found.
How do financial firms explain what their AI models do?
81% of UK financial firms using AI applied an explainability method in the Bank of England and FCA survey of 21 November 2024. Feature importance, used by 72%, and Shapley additive explanations, used by 64%, were the most common. Both estimate which inputs drove a model's output. A bank should also check that the explanation matches what the model did.
Is the NIST AI Risk Management Framework mandatory for banks?
The NIST AI Risk Management Framework is voluntary: NIST says it is intended for voluntary use. Version 1.0 was released on 26 January 2023, and its core has four functions: Govern, Map, Measure and Manage. NIST's page, read on 26 October 2026, says it is being revised under the White House AI Action Plan.
What is confabulation in NIST's Generative AI Profile?
Confabulation, in NIST's Generative AI Profile, is the production of confidently stated but erroneous or false content. NIST AI 600-1, released on 26 July 2024, lists it as the second of 12 risks of generative AI. Reveneau's view is that a bank pilot of a tool that writes answers should build test cases for this risk first.
Who should be accountable for an AI pilot at a bank?
A named person should be accountable for an AI pilot at a bank. In the Bank of England and FCA survey of 21 November 2024, 84% of firms reported having an accountable person for their AI framework. The revised US model risk guidance says internal audit's role is generally to evaluate whether the risk management practices are rigorous and effective.
Does the OCC still have an examiner booklet on model risk?
The OCC rescinded the Model Risk Management booklet of its Comptroller's Handbook on 17 April 2026, in Bulletin 2026-13, and the bulletin names no replacement booklet. The revised interagency guidance in effect since that date sets no enforceable standards. A bank should ask its examiners what records they expect to see for an AI pilot.
Can a bank use an AI model for a purpose it was not built for?
A bank can, but the revised US model risk guidance of 17 April 2026 says using a model beyond its intended purpose introduces additional uncertainty and risk, and that sound practice is to consider added analysis of the new use. For a pilot, write the purpose down before it starts and keep the system to it. A new purpose means a new rating and new tests.
How should a bank decide whether an AI pilot passed?
A bank should decide whether an AI pilot passed against pass and fail criteria written before the pilot started. Reveneau's view is to write those criteria as an eval, a fixed set of test cases with the correct result for each, run before, during and after the pilot, with a named person who signs the decision and the dated results it rests on.
References
- [1] Federal Reserve Board, FDIC and OCC, Supervisory Guidance on Model Risk Management, attachment to SR 26-2 (17 April 2026): scope; materiality; validation before first use; testing; outcomes analysis; monitoring; internal audit; documentation.
- [2] Office of the Comptroller of the Currency, Bulletin 2026-13, Model Risk Management: Revised Guidance (17 April 2026): rescinds the Model Risk Management booklet of the Comptroller's Handbook.
- [3] National Institute of Standards and Technology, AI Risk Management Framework (program page, read 26 October 2026): AI RMF 1.0 released 26 January 2023 for voluntary use; being revised; AI 600-1 released 26 July 2024.
- [4] National Institute of Standards and Technology, Artificial Intelligence Risk Management Framework (AI RMF 1.0), NIST AI 100-1 (January 2023): the four core functions; Govern applies to all stages.
- [5] National Institute of Standards and Technology, AI RMF: Generative Artificial Intelligence Profile, NIST AI 600-1 (July 2024): 12 risks; definition of confabulation.
- [6] Bank of England and Financial Conduct Authority, Artificial intelligence in UK financial services 2024 (21 November 2024): monitoring metrics; explainability methods; accountable person; change management.
- [7] Financial Stability Board, FSB finalises sound practices for the responsible adoption of artificial intelligence (15 October 2026): materiality and risk assessment at inception.
- [8] Federal Reserve Board, Opening Remarks on Sound Practices for Artificial Intelligence, Vice Chair for Supervision Michelle W. Bowman (7 July 2026): use and materiality inform the type and intensity of controls.
- [9] Office of the Superintendent of Financial Institutions, Guideline E-23, Model Risk Management (2027) (effective 1 May 2027): deploy models only when they contribute to decisions and deliver reliable outcomes.
- [10] Federal Reserve, FDIC, FinCEN, NCUA and OCC, Joint Statement on Innovative Efforts to Combat Money Laundering and Terrorist Financing (3 December 2018): pilot programs as a means of testing; no criticism for unsuccessful pilots.
- [11] US Department of the Treasury, Managing Artificial Intelligence-Specific Cybersecurity Risks in the Financial Services Sector (March 2024): enterprise-wide controls for generative AI are challenging.
- [12] US Department of the Treasury, Artificial Intelligence in Financial Services (December 2024): review AI use cases for compliance before deployment and reevaluate periodically.
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